Facilitating Meetings with Ease

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Facilitating Meetings With Ease –

Toronto: October 21-22, 2015

We’re all spending so much time in meetings and are being asked to achieve crucial goals that meeting process facilitation is fast becoming a core competency for anyone who’s on a team, leads a task force, heads up a committee or manages a department. Whether you’re new to facilitation or have years of experience, this workshop provides a unique opportunity to enhance your mastery of any group situation.

Learn essential skills from certified, veteran trainers who have taught meeting facilitation skills for years. Experience a dynamic and totally interactive learning environment.

The Learning Opportunity:

  • Core values, principles, and behaviors of meeting facilitation
  • Work with powerful process tools and techniques
  • Develop your confidence in handling resistance and dysfunctional behaviors
  • Receive personal feedback and coaching • Practice new tools in a safe learning environment

Who Should Attend:

  • Project managers – earn PDUs!
  • Six Sigma and Lean Professionals
  • Managers of any level who run meetings
  • Internal Consultants
  • Professionals who need to increase buy-in and decrease resistance in group settings
  • Team Leaders
  • Business Analysts Participants earn fourteen Professional Development Units through the Project Management Institute upon course completion.

Facilitation First has been a Registered Education Provider since 2006 and our current Provider rating is 92.39% (average rating for all providers is 85.61%).

Workshop Agenda

Module One – Introduction to Facilitation Roles & Beliefs of a Facilitator Partner Interview: The Five Core Practices Distinguishing Process and Content Leadership Norming Lecturette and Exercise Giving and Receiving Feedback

Module Two – Decision-Making Moving on Up! Exercise The Decision-Making Roadmap Converging and Diverging Tools and Exercises Overview of Consensus-Building Testing for Agreement How Neutral do Facilitators have to be?

Module Three – Meeting Management The Fundamentals of Meeting Management Exit Survey Review and Exercise Case Study: “Meeting in Overtime”

Module Four – Managing Conflict Healthy Debates versus Dysfunctional Arguments Conflict Management Tips The Language of Intervention and Exercises Q&A, Evaluations, Wrap-up

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Facilitating Meetings With Ease

Workshop Outcomes

Module One: Introduction to Facilitation

  • Understanding the importance of ‘facilitation’ as a key leadership core competency within the context of running effective meetings and managing diverse groups
  • Getting clarity as to the role and beliefs of the facilitator in the context of creating powerful meetings
  • Experiencing the power of pairs and how to minimize group resistance through the use of the ‘buy-in frame’
  • Learning the 5 core facilitation practices and how to use these to gain group alignment
  • Understanding the importance of ‘process’ versus ‘content’ as the foundation for understanding dialogue
  • Reviewing how to initiate and maintain a facilitation
  • The importance of defining ‘purpose’ and ‘process’ in creating the meeting context
  • Exploring the use of norms in helping groups understand interpersonal and task related expectations

Module Two: Introduction to Group Decision-Making

  • Experiencing criteria based decision grids – a more sophisticated approach to prioritization versus ‘pros and cons’
  • Understanding the five most used decision-making options: from ‘delegation’ to ‘consensus building’
  • Learning how to choose and facilitate the right decisionmaking option
  • Practice using methods for giving and receiving peer feedback

postitnotesModule Three: Introduction to Meeting Management

  • Learning how to apply the learning immediately to relevant work situations
  • Understanding the parameters of facilitator neutrality
  • Developing knowledge on the nine basic fundamental elements of running effective meetings
  • Practicing how to develop a process design for a ‘planned’ intervention
  • Using exit surveys as a methodology for making group and/or meeting improvements

Module Four: Introduction to Group Conflict Management

  • Distinguishing immediate vs. planned interventions and when either is required
  • Reviewing proactive techniques to handle common types of meeting conflict
  • Practice using the three-step language of intervention model in dealing with common blocks during meetings

For almost 20 years, Facilitation First has been top of mind for those seeking training in process facilitation. Our Facilitating with Ease workshop has been honed by Ingrid Bens, author of the national bestselling books ‘Facilitating with Ease and ‘Facilitation at a Glance!’. With thousands of participants rating the course an average 4.5 out of 5, we provide an experiential workshop process that equips learners with simple yet powerful tools that they can apply in their next meeting. What You’ll Receive You leave our workshop with the tools you need to combat wasted meeting resources.

You get access to online customizable templates, a textbook filled with meeting designs and intervention techniques, and the personal feedback and coaching from participants and the trainer. Our certified trainers are ‘facilitators first,’ who bring this real-world experience to the classroom.

 

Register Today!

| http://www.facilitationfirst.com |

call 416-465-9494 or email us at info@facilitationfirst.com

Dates: October 21-22, 2015 Times: 8:30 am – 5:00 pm

Location: The Rostie Group, 20 Bay Street, WaterPark Place, Suite 1100, Toronto, ON

Trainer: Kevin Quinn

Fee: $1,100 + HST ask about our discounts

What Some of our Clients Are Saying…

“Kevin was phenomenal. A true facilitation guru. Felt at ease and learned a lot of practical tools.” Cathy Katrib-Reyes, Project Coordinator, CBC

“This workshop was a carefully perfected blend of content, process and opportunities to practice in a safe and supportive environment that encouraged risk taking and reflection. Top shelf!” Monica Wand, Vice Principal, York Region District School Board

“This training shocked, amazed and inspired me. After just two days, I feel equipped to bring operational improvements to my organization.” Joe Crampton, VP Product, BPS Resolver

About Your Trainer: Kevin Quinn

Meet the meeting doctor. We all know that an innovative facilitation process can make the difference between a dysfunctional work group and a high performing team. Kevin models and teaches leaders how to design and facilitate meetings to get the best results from individuals and groups. Kevin provides expert meeting facilitation, especially as a teacher or troubleshooter of these skills. His expertise includes teaching people on how to deal with difficult stakeholders, how to negotiate to get results and how to use creative problem solving with individuals & teams. He has mentored and taught business and thought leaders in the public and private sector in North America and the UK. Every year he runs an adventure leadership school in Canada’s subarctic, teaching leadership in an environment where the decisions you make are a matter of life and death. Kevin combines academic achievement with practical experience as a project manager and general manager in large public and private organizations. Kevin has helped a wide range of business partners to navigate organizational challenges and improve their business results. He is the instructor of record at the City of Toronto’s leadership development program and the Schulich School of Business Health Administration MBA program. He teaches extensively in the health care, banking and municipal government sectors.

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www.facilitationfirst.com

info@facilitationfirst.com

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Team Space Office – Move-In Ready

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Join the Waterfront work community today!

20 Bay St, WaterPark Place, on the 11th floor has everything your business is looking for!

You will be minutes from Union station, connected by the PATH – Toronto’s indoor pedestrian walkway that connects the downtown core.

Fully furnished and customizable team space to suit your business, with Wireless Internet and phones included.

You have 24/7 secure access to your space; including the Rostie Kitchen and Lounge, reception and mail services, fax/copier/printer services and use of meeting room space.

Save on overhead costs with flexible terms.

Cleaning, lights, AC, security and more all included.

NEW – On-site WaterPark Athletics Centre – for tenant use only!

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Book your tour today!

info@rostiegroup.com                        416-214-1840                1-800-648-1840

#RostieTalks – Michael Koenig, Partner at Davis Martindale

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This week on #RostieTalks we feature Michael Koenig, Partner at Davis Martindale, with questions beings presented by Hannah Tough, Rostie Group’s Marketing & Communications Co-ordinator. They talk about Davis Martindale’s operations and why they are more than just your average accounting firm! 

Watch this video and tweet @rostiegroup!

Thank you for coming out and answering a few questions Mr. Koenig!

Happy Birthday Coworking

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The newest buzzword ‘Coworking’ is here to stay and its taking the world by storm with over 2500 coworking spaces now operating across the globe.

It was August 9th 2005 that Brad Neuberg opened the first collaborative workspace, called Spiral Muse, and dubbed it “coworking”. He was quickly joined by other early coworking leaders like Tara Hunt & Chris Messina, who were original founders of the Hat Factory (along with Brad Neuberg and a few others), and finally Citizen Space, which is still a thriving coworking space to this very day in San Francisco.

Join us in celebrating Coworking’s 10th birthday and try a FREE week of coworking at The Rostie Group!

Book today – 416-214-1840 – info@rostiegroup.com

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Kajama Summer Boat Cruise!

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This is your chance to get on board one of Toronto’s best attractions and sail the Kajama, a traditional 165 foot three masted Schooner boat cruise!
Sit back and relax with a cold drink from the fully licensed bar, and a delicious meal as you set sail on Toronto Harbour and beautiful Lake Ontario. The best Toronto attraction in our work community!

Join us in celebrating summer!

When: Thursday, August 13th, 2015
Where: Queens Quay terminal, just outside of 20 Bay St., WaterPark Place
When: the cruise boards at 5:30p.m. The perfect after work drink spot.

Tickets are $21+HST.
Email rsvp@rostiegroup.com to reserve yours now!

Freelancers Unite – with Coworking

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Are you a Freelancer looking for a place to connect, network and get work done?

We are offering free coworking hours and a special discounts  on coworking packages for freelancers. Get your creative juices flowing and let us take care of the rest.

Enjoy an all-access workspace with Wi-Fi, printing/ fax capabilities and of course complimentary coffee!

Be inspired. Take a stroll along Toronto’s Waterfront, only a few short steps away from your workspace.

Be connected. Coworking encourages like-minded people to come together and share ideas. Our shared office environment encourages networking and is home to an array of entrepreneurs, startups and business owners.

Be productive. Focus on your work without the stress of a home-office or crowded coffee shop. We take care of all your workspace and caffeine needs.

Call today!

416-214-1840

Toll-free:1-800-648-1840 info@rostiegroup.com

Free Rise & Shine Breakfast Seminar – July 8th – 8:00am

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Come and join us over breakfast and learn about SLAP (Silver Lining Action Plan) for businesses with Founder & CEO Carissa Reiniger!

Wednesday, July 8th – 8:00 am
20 Bay St, Waterpark Place, 11th Floor

Toronto, ON
Pacific Meeting Room

If you are a business owner with 100K to 2M in revenue and feel like you never have enough time or money – you probably need a SLAP! A SLAP (Silver Lining Action Plan) helps you set revenue and profit goals AND create the most direct Action Plan to hit those goals.
This SLAPsession is not going to have any consulting speak or leave you with another impractical business plan that you won’t ever look at or use – instead it is a working session where we will move fast and guide you through our SLAPmethodology to help you build a one year growth plan for your business!

In our time together, we will work through:
• How to build a niche and grow faster
• How to evaluate expenses, profit margins and best pricing for your products or services
• How to figure out who your Ideal Client is
• How to go out and find more Ideal Client’s (without spending ANY money and very limited time)

http://silverlininglimited.com/

Please respond to rsvp@rostiegroup.com to confirm your attendance.

Tips on Where to Sit in Your Next Meeting

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Ever wondered how where you sit impacts a meeting or interview? There are definitely dynamics to consider when choosing where to sit in relation to the other attendees in the meeting room. In the western world, the most senior person in the meeting sits at the head of the table. While in Asia, the most senior person sits in the middle of one of the horizontal rows.

 

Here are some tips about seating positions and how they impact the dynamic of meetings. While many factors will determine the application of the points here, such as number of people in attendance, how early you are to the meeting and even the shape of the table, these tips can help at the very least by highlighting the forces at play and the advantages and disadvantages of various seating arrangements.

 

Share the corner to put them at ease

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When you share one corner of the meeting table, the other person is more likely to be relaxed, comfortable and open to free-flowing conversation. This positioning allows for easy eye contact, freedom to use and observe each other’s gestures, and eliminates territorial division of the table. This can be used for introductory meetings and one-on-one presentations to establish rapport quickly and gain trust. In larger meetings it is easier to reciprocate cooperation from the person seated next you than anyone else at the table.

 

Side by Side for collaboration

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Have a deadline looming? Sitting side by side is great positioning for collaborating and brain storming between two people. Most people gravitate to this position naturally when they are working on the same project. Depending on your level of comfort prior to the meeting there might be a feeling of discomfort or invasion of personal space because of the close proximity of the parties at the table.

 

Face-off for a power play

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We’ve all experienced the tense atmosphere that sitting directly opposite someone (or in a competitive position) can create. In an office setting it can be used to establish a superior-subordinate role. In social research it was found that when seated across from someone else, people speak in shorter sentences and recall less of what was said. It was also discovered that those involved in the study were less likely to be persuaded than any other seating arrangement.

 

Circle, Square or Rectangle?

Square tables provide the opportunity to combine both corner and side by side seating while a rectangular table provides multiple competitive positions. It is said that King Arthur sat the knights around the round table to avoid the competitive dynamic and imply equality.

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So how will you leverage your place at the meeting table to forge a new relationship or establish leadership?

 

Sources: http://westsidetoastmasters.com/resources/book_of_body_language/chap17.html
https://www.psychologytoday.com/blog/digital-leaders/201210/the-power-seat-where-you-sit-matters

Welcome to Your New Queens Quay

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UntitledIn a little more than two months – mark your calendars for June 19, 2015 – Queens Quay will officially reopen. Soon we’ll be strolling along the revitalized Queens Quay’s generous pedestrian promenade and riding our bikes down the new Martin Goodman Trail. If you’ve been by the construction site in recent weeks, you’ve already seen the new street taking shape. The streetcars are running. The granite promenades on the north side are almost complete and those on the south side are well underway. The Martin Goodman Trail is also nearing completion and soon we’ll just be applying the finishing touches.